Last updated: March 2026
We collect account information such as name and email address; company profile details (e.g. turnover, experience, certifications); uploaded tender PDFs for eligibility analysis; and usage data necessary to operate and improve the service.
We use the information to analyze eligibility against tender requirements; to improve AI extraction accuracy; to manage subscriptions and billing; and to provide customer support. We do not use your data for purposes unrelated to the service without your consent.
Data is hosted securely on cloud infrastructure. Our database is protected with access controls and standard security measures. Payment details are handled by Razorpay; we do not store card numbers or full payment credentials.
We do not sell user data. We do not share your personal or company data with third parties for marketing. Data may be disclosed only where required by law or to enforce our terms and policies.
Users may request deletion of their data. We retain data as necessary for operational and legal purposes, and in accordance with applicable law.
We use encryption in transit (HTTPS), access controls, and a secure payment gateway. We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
We use cookies for authentication and session management. These are necessary for the platform to function. We do not use third-party advertising cookies.
Where applicable, you may request access to or deletion of your personal data. To submit a data request, please contact us using the details below. We will respond in accordance with applicable law.
For privacy-related questions or data requests: checktenderai@gmail.com